SERVICES

Elevating Possibilities

At Our Plastic Machines, our commitment to customer satisfaction extends beyond the sale of our products. We are dedicated to providing ongoing support and assistance to ensure that our customers are fully satisfied with their purchases.

Our dedicated service team is committed to addressing all customer needs, whether it be providing application knowledge or offering prompt solutions for specific requirements. With over a decade of industry expertise in injection molding machines, our after-sales service team comprises experienced service engineers. Utilizing GTM’s distinctive service management system, these engineers have successfully executed installations and provided commissioning services to clients in India.

The efficient and timely delivery of our products is facilitated by a specialized spare parts section. Our comprehensive service offerings encompass all-in-one solutions and attentive care.

  • Installation and commissioning services provided by skilled technicians from GTM.
  • Training for operating machinery at the customer’s location.
  • System for assessing the effectiveness and quality of service staff performance.
  • A robust service network comprising proficient engineers.
  • Frequent visits and attentive service for returning customers.

GTM offers Annual Maintenance Contracts (AMC) to ensure the efficient operation of every injection molding machine. Our AMC packages cater to both Horizontal and Vertical Injection Moulding machines at a competitive rate, providing customers with cost-effective maintenance solutions.

Included in GTM’s extensive support are Annual Maintenance Contracts (AMC):

  1. Same-day response to emergency service calls.
  2. Scheduled preventive maintenance services carried out as planned.
  3. Routine machine examinations conducted by our experienced technical team to ensure optimal performance.

GTM provides Annual Maintenance Contracts (AMC) for all injection molding machines to guarantee their efficient operation. Our Annual Maintenance Contracts cover both Horizontal and Vertical Injection Moulding machines at a cost-effective rate.

GTM’s all-encompassing Annual Maintenance Contracts encompass various forms of support, ensuring the smooth functioning of injection molding machines.

  1. Responding promptly to breakdown calls with same-day service is a key aspect of our commitment to providing timely support for all injection molding machines.
  2. Scheduled preventive maintenance is carried out as per the agreed-upon timetable to ensure the proper functioning of all injection molding machines.
  3. Periodic inspections of machine health are conducted by our senior technical team to ensure the optimal performance of all injection molding equipment.

Our comprehensive training program is designed to maintain consistent production cycles and keep customers informed about safety protocols and troubleshooting procedures when using injection molding machines.

Minimized wear and tear on injection molding equipment
Enhancing production effectiveness
Quick and efficient problem resolution
Elevated product quality and uniformity.
Secure workspaces leading to customer satisfaction
Customers benefiting from enhanced profitability

Exceptional service! This company goes above and beyond to meet their customers’ needs. I couldn’t be happier with the results.

Seetaram naidu